Folks flinch whenever any place really, really old changes the drapery, let alone the prices. I recently spoke with third-generation Nate ‘n Al owners, brothers Mark and David Mendelson, who last month debuted a new menu (all bound and laminated—ooo!) with adjusted prices. They were worried about how the clientele would react; when they tried to change to the fancy Neuske’s bacon, customers rebelled and they were forced to go back to their standard brand. But so far, no riots.
My reaction to the Pantry’s policy change is similar to that of Alonzo Edmundo, a regular customer quoted in the Times:
And hey, maybe those extra couple of quarters can be reinvested in the food quality? Eh? Just a thought.