Retail Revolution: He Said She Said
Salespeople observe more than you think they do. They also name-drop and lie, according to our online poll conducted over the summer
Posted on
September 1, 2010
by
Los Angeles magazine

Photograph by Shutterstock
Customers
-
36%
had ripped a garment in a dressing room and failed to alert a salesperson about it
-
13%
had sex in a changing room
-
17%
asked a clerk if their butt looked fat in a particular garment
-
41%
have been hit on by a clerk
-
10%
switched tags to pay a lower price
-
19%
bought an item because a celebrity wore it
-
22%
have tried on a swimsuit or panties without wearing any undergarments
-
8%
have switched tags on an item
-
46%
have shopped to get over a breakup
-
44%
have bought apparel in a size too small as an incentive to diet
-
45%
have tried on expensive clothing for fun, with no intention of buying
Clerks
-
38%
have confronted a customer for having ripped a garment in a dressing room without saying anything
-
18%
have observed a customer switching price tags on an item
-
26%
have overheard people having sex in a changing room
-
50%
assured a customer that their butt didn’t look fat
-
24%
lied about a celebrity having bought an item
-
31%
can “read” a customer’s likelihood of purchasing something
-
24%
have danced on the job
-
21%
have persuaded a customer not to buy a particular item
-
29%
have been hit on by a customer
-
10%
have waited on a celebrity who asked for a special discount
-
20%
have spent their entire paycheck on store merchandise